
Shipping & delivery policy
Last updated: May 2026
Straightforward shipping rules for SIWAKY customers across GCC.
Areas served
- Nationwide fulfilment covering GCC countries subject to courier coverage.
Timelines
- Target delivery roughly 1–4 business days from confirmation; seasonal peaks may extend slightly.
Free shipping
- Current commercial model includes complementary delivery with no separate shipping fee charged at checkout unless special campaigns dictate otherwise.
COD only · no prepaid card flow
- We do not require card prepayment via the storefront for the standard SKU configuration — cash on delivery at handover.
Order updates
You may receive a phone call/SMS confirming details plus tracking checkpoints via our courier partner when available.