Privacy policy
Last updated: May 2026
EMYRA LTD (United Kingdom), operator of SIWAKY, respects your privacy. This policy explains how we collect and use personal information when you browse our store or place an order.
Information we collect
- Full name as entered during order confirmation.
- Phone number (to confirm orders and coordinate delivery).
- City or region within GCC (for delivery feasibility and courier routing).
- IP address and basic device/browser information for security, fraud prevention, and performance optimisation.
How we use your data
- Process, confirm, and communicate about orders and shipments.
- Coordinate delivery partners across GCC.
- Provide customer support for product or order enquiries.
- Aggregate analytics where feasible to operate and safeguard the storefront.
We do not sell your data
We do not sell personal information to advertisers. We share only what is minimally necessary with courier partners executing delivery, or where the law obliges us.
Cookies and advertising pixels
SIWAKY may use cookies and similar technologies together with Meta (Facebook / Instagram), TikTok, and Snapchat measurement pixels subject to those platforms’ terms. Adjust cookie settings via your browser; some features might change.
Retention
We retain transactional records aligned with bookkeeping, fulfilment audits, disputes, then restrict access or delete where no legitimate business need persists.
Contact & legal entity
Privacy requests: siwaky.assistance@gmail.com.
Trading brand: SIWAKY · Entity: EMYRA LTD · United Kingdom.